Viper Consulting™ for Salons & Barbershops
Keep every chair booked
Viper Consulting™ builds and runs the system that reminds clients when it's time to come back, cuts no-shows and rewards your loyal regulars.
FREE audit, $0 today, no contract, cancel anytime
What we set up for your salon
Built for hair salons, barbershops, nail and lash studios. Done for you, so there's no new software to learn.
Rebooking reminders
Each client gets a reminder on their usual cycle, with your booking link.
Fewer no-shows
A confirmation and day-before reminder for every appointment, and a rebook text after a miss.
Missed-call text back
Calls you miss while you're with a client get a text back with your booking link.
Birthday offers
Clients get a birthday offer automatically each year.
Loyalty and referral rewards
Reward regulars and clients who refer a friend with a perk you choose.
Show off your work
Schedule photos of your work to Instagram, Facebook and Google from one place, with your client's OK.
Your automated workflows
Here is exactly what runs in the background for your salon, every day, without anyone lifting a finger. Our team builds, tests and launches every workflow for you, then tailors the wording, timing and offers to your business.
- 1
Missed-Call Text Back Every plan
Starts when: A call goes unanswered
Texts the caller back within seconds with your booking link.
- 2
Booking Confirmation & Reminder Every plan
Starts when: An appointment is booked
Confirms the appointment and sends a reminder the day before.
- 3
No-Show Recovery Every plan
Starts when: An appointment is missed or canceled
Sends a friendly text to rebook and an email the next day.
- 4
Rebooking Reminder Tier 2+
Starts when: An appointment is completed
Reminds the client to rebook on their usual cycle, such as 4 weeks for a cut.
- 5
Birthday Offer Tier 2+
Starts when: A client's birthday is coming up
Sends a birthday text with the offer you choose.
- 6
Loyalty & Referral Rewards Tier 2+
Starts when: A client reaches a visit milestone or refers a friend
Sends the loyalty perk or referral thank-you you choose.
- 7
Win-Back Campaign Tier 2+
Starts when: A client hasn't booked in 60 days
Sends a we-miss-you text and email with your booking link.
- 8
Review Request Every plan
Starts when: An appointment is completed
Sends a friendly review request a few hours later and alerts you to any unhappy reply.
Workflows marked “Every plan” are included from Tier 1. Workflows marked “Tier 2+” are included from Tier 2 (Growth & Automation) and up. Texting starts once the phone carriers approve your business texting registration.
How it works
Get your FREE audit
We review how your business handles calls, leads, follow-up and reviews today, and recommend the right plan.
We build and launch it for you
Our team sets up your CRM, phone and texting, booking, workflows and reviews. Tiers 1 and 2 go live in 2 days, Tiers 3 and 4 in 3 days.
You get more clients
The system replies, reminds, follows up and asks for reviews on its own, and every conversation lands in one simple inbox.
The plan we recommend
Tier 2: Growth & Automation · $597/month
Tier 2 adds automatic rebooking reminders on each client's cycle, birthday offers, win-back campaigns, a loyalty and referral program and social posting for your work. Solo stylists and barbers can start on Tier 1. Choose Tier 3 for several locations or 24/7 AI booking.
Also consider: Tier 1: Starter ($297/month). Every plan starts with a 14-day FREE trial, and annual plans save you two months.
See Tier 2 and start FREE Compare plansFrequently asked questions
Can it remind clients when it's time for their next appointment?
Yes. Each client gets a rebooking reminder on their usual cycle, for example every 4 weeks for a cut or 3 weeks for nails, with your booking link.
How does it cut no-shows?
Every appointment gets a confirmation and a reminder the day before. If someone misses, they get a friendly text to rebook.
Can it handle calls while we're with a client?
Yes. Missed calls get a text back within seconds with your booking link, so new clients book instead of calling the next salon.
Do you offer a loyalty or referral program?
Yes. Clients can earn a reward you choose, such as money off their next service for referring a friend, plus a birthday offer each year. We never reward reviews, because Google doesn't allow it.
Can it show off our work on social media?
Yes. Tier 2 includes the Social Media Planner, so you can schedule photos of your work to Instagram, Facebook and Google from one place. Always get your client's OK before posting photos of them.
Which plan do most salons choose?
Tier 2 (Growth & Automation). Solo stylists and barbers can start on Tier 1. Choose Tier 3 for several locations or 24/7 AI booking.
How long does setup take?
Onboarding takes 2 days on Tiers 1 and 2, and 3 days on Tiers 3 and 4, from signup to go-live. Our team builds, tests and launches everything for you.
What does it cost?
Plans start at $297 a month, with a FREE audit, $0 today, no contract, cancel anytime. Every plan starts with a 14-day FREE trial, and annual plans save you two months (up to $3,194 a year). See all plans on our pricing page.
What happens when the FREE trial ends?
When your 14-day trial ends, your one-time setup fee (equal to one month of your plan) and your first month are charged together. After that your plan simply renews monthly. There's no contract, so you can cancel anytime, and if you cancel before the trial ends you pay nothing. Annual plans have no setup fee.
Ready to see it for your salon?
Get a FREE audit of your calls, leads and reviews, or start your 14-day FREE trial today. $0 today, no contract, cancel anytime. Questions? Call 1-800-455-5691.
Start my FREE trial Get my FREE audit