Viper Consulting™ for Law Firms
Respond first and sign more clients
Viper Consulting™ builds and runs the intake system that replies to every inquiry in seconds, sets up your conflict check, cuts consultation no-shows and follows up until the engagement letter is signed, with confidentiality built in.
FREE audit, $0 today, no contract, cancel anytime
What we set up for your firm
Built for personal injury, family, estate planning, immigration, criminal defense and business law firms. Done for you, so there's no new software to learn.
Instant intake response
Every new inquiry gets an instant text and email with your intake form link, without giving legal advice.
Conflict check before booking
Intake staff get a conflict-check task, and the booking link goes out only after the conflict is cleared.
Consultation reminders and no-show recovery
Confirmations with your address or video link and documents to bring, reminders, and a reschedule message after a no-show.
Engagement letter follow-up
A thank-you with next steps, an engagement-letter reminder and a call task for the attorney.
Nurture for people not ready yet
A short, plain-English educational email each month about your practice areas, with a link to book.
Client onboarding and reviews
A welcome message when a client is retained, and a feedback and review request when the matter closes.
Your automated workflows
Here is exactly what runs in the background for your firm, every day, without anyone lifting a finger. Our team builds, tests and launches every workflow for you, then tailors the wording, timing and offers to your business.
- 1
Missed-Call Text Back Every plan
Starts when: A call goes unanswered
Texts the caller back within seconds so they don't call the next firm.
- 2
Instant Intake Response & Conflict Check Tier 2+
Starts when: A new inquiry comes in by form, call or chat
Confirms by text and email that your firm received it and sends your intake form link (never legal advice), creates a conflict-check task for intake staff, then sends the consultation booking link once the conflict is cleared.
- 3
Consultation Confirmation & No-Show Recovery Every plan
Starts when: A consultation is booked, missed or canceled
Confirms with your address or video link and the documents to bring, sends reminders, and after a no-show sends a reschedule text and email.
- 4
Post-Consultation Follow-Up Tier 2+
Starts when: A consultation is completed
Sends a thank-you with next steps, an engagement-letter reminder, and gives the attorney a task to call if it's still unsigned.
- 5
New Client Welcome & Onboarding Tier 2+
Starts when: A client is retained
Sends a welcome email with your document checklist, how to reach the firm and what happens next, plus a 2-week check-in.
- 6
Not-Ready Lead Nurture Tier 2+
Starts when: Someone isn't ready to hire yet
Sends a short, plain-English educational email each month about your practice areas, with a link to book.
- 7
Matter Closed: Feedback & Review Request Tier 2+
Starts when: A matter closes
Sends a thank-you, then an invitation to leave feedback or a review, and a check-in a year later.
- 8
Referral Partner Thank-You Tier 2+
Starts when: A referral partner sends a client
Emails a thank-you to the referring attorney or professional and gives the attorney a task to send a personal note.
Workflows marked “Every plan” are included from Tier 1. Workflows marked “Tier 2+” are included from Tier 2 (Growth & Automation) and up. Texting starts once the phone carriers approve your business texting registration.
How it works
Get your FREE audit
We review how your business handles calls, leads, follow-up and reviews today, and recommend the right plan.
We build and launch it for you
Our team sets up your CRM, phone and texting, booking, workflows and reviews. Tiers 1 and 2 go live in 2 days, Tiers 3 and 4 in 3 days.
You get more clients
The system replies, reminds, follows up and asks for reviews on its own, and every conversation lands in one simple inbox.
The plan we recommend
Tier 2: Growth & Automation · $597/month
Tier 2 adds the intake engine: instant replies with your intake form, conflict-check tasks, consultation reminders, engagement-letter follow-up and monthly nurture for people who aren't ready yet. Choose Tier 3 for 24/7 AI intake and Voice AI, several attorneys, or reports that show which marketing produces retained clients.
Also consider: Tier 3: Scale & AI Enterprise ($997/month). Every plan starts with a 14-day FREE trial, and annual plans save you two months.
See Tier 2 and start FREE Compare plansFrequently asked questions
People call several firms at once. Can we respond first?
Yes. Every new inquiry gets an instant text and email confirming that your firm received it, with your intake form link. The message never gives legal advice; it simply tells the person what happens next.
Can it handle our conflict check before we book a consultation?
Yes. Your intake staff get a task to run the conflict check, and the consultation booking link goes out only after the conflict is cleared.
How does it reduce consultation no-shows?
Clients get a confirmation with your office address or video link and the documents to bring, plus reminders before the meeting. If someone misses, they get a friendly text to reschedule and an email the next day.
Can it follow up on engagement letters?
Yes. After the consultation, the client gets a thank-you with next steps and a reminder about the engagement letter, and the attorney gets a task to call if it's still unsigned.
What about people who aren't ready to hire a lawyer yet?
They get a short, plain-English educational email each month about your practice areas, with a link to book when they're ready.
Can it ask clients for reviews when a matter closes?
Yes. When a matter closes, the client gets a thank-you and, a few days later, an invitation to leave feedback or a review. You decide which matters get one.
Do you offer referral rewards?
No. Attorney ethics rules generally don't allow giving anything of value for a recommendation, so our law firm build thanks referral partners with a personal note instead.
How do you keep client information confidential?
Our team keeps matter details out of routine texts and emails: messages only confirm receipt, appointments and next steps. Every user signs in with two-factor login, your case files stay in your practice-management system, and your attorney advertising disclaimer can be added to every message.
Which plan do most law firms choose?
Tier 2 (Growth & Automation) for intake, consultation follow-up and nurture. Choose Tier 3 for 24/7 AI intake and Voice AI, several attorneys, or more than one office.
How long does setup take?
Onboarding takes 2 days on Tiers 1 and 2, and 3 days on Tiers 3 and 4, from signup to go-live. Our team builds, tests and launches everything for you.
What does it cost?
Plans start at $297 a month, with a FREE audit, $0 today, no contract, cancel anytime. Every plan starts with a 14-day FREE trial, and annual plans save you two months (up to $3,194 a year). See all plans on our pricing page.
What happens when the FREE trial ends?
When your 14-day trial ends, your one-time setup fee (equal to one month of your plan) and your first month are charged together. After that your plan simply renews monthly. There's no contract, so you can cancel anytime, and if you cancel before the trial ends you pay nothing. Annual plans have no setup fee.
Ready to see it for your firm?
Get a FREE audit of your calls, leads and reviews, or start your 14-day FREE trial today. $0 today, no contract, cancel anytime. Questions? Call 1-800-455-5691.
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