Skip to main content

Onboarding Roadmap: From Sign-Up to Success!

Listen (about 2 minutes) or read below.

Here's exactly what happens once you sign up. You'll get a welcome email with a short onboarding form and a link to book your kickoff call.

The form covers your business basics: your business name, website, service areas, hours, services, goals, and who on your team should get alerts. Phone carriers also require your legal business name and EIN to approve business texting, and you'll enter those in the same secure, encrypted form. Please never send your EIN, bank details or passwords by email or text.

To receive payments from your customers, you'll enter your bank details yourself on Stripe's secure page. Our team never sees your full account numbers. You'll also invite us as a manager on your Google Business Profile, website and social accounts. That's safer than sharing passwords, and you can remove our access anytime.

Tiers 1 and 2 take two days. Day 1: your kickoff call, plus account, phone and CRM setup. Day 2: automations, booking and review requests, then your walkthrough and go-live.

Tiers 3 and 4 take three days. Day 1: kickoff and account setup. Day 2: automations, AI and integrations. Day 3: full testing, your walkthrough, and go-live.

You get access to your CRM at go-live, once onboarding is complete and everything has been tested.

From you, we just need replies within one business day, and you on the kickoff and go-live calls.

If you started with the FREE trial, nothing is charged today. There is NO sign-up fee. Your first month is charged on day 15, after your 14-day trial ends. If you cancel before then, you pay nothing at all. And if you chose an annual plan, your full year was charged at sign-up, with two months FREE.

Questions? Call 1-800-455-5691 or email support@viperconsulting.ai. We're glad you're here.

Viper Consulting shield logo Viper Consulting™ 1-800-455-5691
AI Receptionist · 24/7 · 15 languages

Never miss another call

Every missed call can be a missed booking. Our AI receptionist answers your business phone 24 hours a day, 7 days a week, in 15 languages. It answers common questions, books appointments into your calendar, transfers urgent callers to your team and emails you a summary of every call. Our team builds it for you, with NO sign-up fee.

Try it FREE for 14 days, with 100 minutes and 50 texts included. Then $197/month, or $1,970/year. NO sign-up fee. No contract.

300 voice minutes included 1 local number included Unlimited email call summaries An overage cap you control

How it works

  1. FREE live demoHear the receptionist answer as your business before you decide.
  2. Start your 14-day FREE trialNO sign-up fee. Your first payment is on day 15.
  3. Fill in one short formYour hours, services, FAQs, booking rules and who should get transferred calls.
  4. We build and test itUsually live within 2 business days. You listen to test calls and approve every answer.
  5. Turn on call forwardingKeep your current number and forward calls, or use the local number included in your plan.

What's included

24/7 answeringEvery call answered, day, night, weekends and holidays.
15 languagesEnglish, Spanish, Arabic, Korean, Chinese, French (Canada), French, German, Italian, Portuguese, Dutch, Swedish, Danish, Finnish and Norwegian. Callers are served in their own language.
Answers to your FAQsHours, location, services, approved prices, policies, parking and what to bring.
Booking into your calendarWorks with Google Calendar or Microsoft Outlook, and respects your hours, service lengths and buffers.
Transfer to a humanUrgent calls, existing customers or anyone who asks for a person can be transferred to you or your staff.
Call summariesA short email summary of every call, unlimited: who called, why and what happened.
Missed-call text backIf a call drops, a caller who has agreed to receive texts gets one friendly text with your booking link. Every text ends with “Reply STOP to opt out.”
Monthly tuningOur team reviews calls and improves answers every month.
After-hours modeA separate after-hours script with your emergency instructions and next-day booking.

Honest with your callers

  • The receptionist tells every caller at the start that they are speaking with an AI assistant.
  • The call-recording notice is on by default: callers hear “This call may be recorded and transcribed” before recording starts.
  • Texts go only to callers who agreed to receive them, and every text ends with “Reply STOP to opt out.”
  • The receptionist never gives medical, legal or financial advice. Our team is HIPAA-trained.

Pricing

One simple plan. NO sign-up fee, no contract and a 14-day FREE trial.

Monthly

AI Receptionist

$197 /month

14-day FREE trial with 100 minutes and 50 texts; first payment on day 15

Everything you need to answer every call.

  • 24/7 AI answering in 15 languages
  • 300 voice minutes a month
  • 200 text segments a month
  • Unlimited email call summaries
  • 1 local number included
  • NO sign-up fee
Start my 14-day FREE trial
Annual

AI Receptionist

$1,970 /year

2 months FREE compared with monthly billing

The same plan, billed once a year.

  • 24/7 AI answering in 15 languages
  • 300 voice minutes a month
  • 200 text segments a month
  • Unlimited email call summaries
  • 1 local number included
  • Save $394 a year
Choose annual

Extra usage is simple: $0.25 per extra minute and $0.03 per extra text segment. You get usage alerts, and a monthly overage cap you control (default $100) stops surprise bills.

Add-ons

Add-onPrice
Extra minutesBilled only if you go over 300 minutes in a month.$0.25 per minute
Extra text messagesBilled only if you go over 200 text segments in a month.$0.03 per segment
Extra local numberFor another location, department or campaign.$5/month
Toll-free numberA toll-free number answered by the same receptionist.$10/month
Overage capYou choose the most you want to spend on extra usage each month (default $100), with alerts before you reach it.Included
24/7 Answering Add-On for CRM clientsAlready on CRM Tier 1 or Tier 2? Add 24/7 AI answering to your plan.$97/month

Questions

Will callers know it's AI?

Yes. The receptionist says so at the start of every call. Being upfront builds trust.

Can I keep my current phone number?

Yes. Forward calls to the receptionist, or let your phone ring first and send unanswered calls over. You can also use the local number included in your plan.

What if a caller needs a real person?

The receptionist transfers the call to the numbers you choose, following your rules.

What does “$197/month plus usage” mean?

Usage is the phone time and text messages your receptionist uses. Every minute it spends on a call counts as a voice minute, and every text it sends counts as one or more text segments (one segment is about 160 characters). Your plan includes 300 minutes and 200 text segments a month, plus unlimited email call summaries. You pay extra only if you go over, and never more than the overage cap you set.

What happens if I go over my minutes?

Extra minutes are $0.25 each and extra texts $0.03 per segment. You get alerts, and your overage cap (default $100) stops surprise bills.

Is there a contract?

No. Monthly plans can be canceled before the next billing date. The annual plan saves 2 months.

Does it work for medical or dental offices?

Yes, for scheduling and general questions. It never gives medical advice. Our team is HIPAA-trained.

What if it gives a wrong answer?

You approve every answer before launch, and our team reviews calls and fixes answers every month.

How fast can you start?

Usually within 2 business days after you send your information.

Start your 14-day FREE trial

We reply within one business day. By submitting, you agree to our Privacy Policy.

Prefer email? Write to sales@viperconsulting.ai or call 1-800-455-5691.

Start small, grow into a full AI Department

Eight ways to work with Viper Consulting™, in order from the smallest to the largest. Start with the one that fits today and move up whenever you are ready.

Start here: from $197/monthFull AI Department: up to $27,497/month
  1. You are hereAI Receptionist
    $197/month

    Answers every call 24/7 in 15 languages and books appointments.

  2. AI Database Reactivation Sprint
    $1,497 per 30-day sprint

    Wins back past customers and old leads already on your list.

    See details →
  3. Fractional AI Officer Lite
    $1,997/month

    A part-time AI lead, clear AI rules and one small automation every month.

    See details →
  4. AI Opportunity Assessment
    $1,997 one time

    FREE for our first 10 clients. Fee credited to your first month.

    10-Hour Promise: at least 10 hours a week of company-wide savings identified, or a full refund on paid assessments.

    See details →
  5. RAG Knowledge Base
    $4,997 setup + $297/month

    A private AI that answers your team from your own documents, with sources.

    See details →
  6. AI DepartmentLaunch
    $5,997/month

    Your first AI department: one build at a time, fast wins.

    See details →
  7. AI DepartmentScale
    $14,997/month

    Two builds in parallel and coaching for your key people.

    See details →
  8. AI DepartmentEmbedded
    $27,497/month

    A fractional Chief AI Officer and a full build team inside your company.

    See details →