Viper Consulting™ for Home Services Pros
Win every job, even when your crew is on the roof
Viper Consulting™ builds and runs the system that responds to every call, follows up on every estimate and gets you more Google reviews, so more of the leads you already pay for turn into booked jobs.
FREE audit, $0 today, no contract, cancel anytime
Meet Ana from Viper
How home service pros stop losing jobs to missed calls.
What we set up for your home services business
Built for roofers, plumbers, HVAC, electricians and contractors. Done for you, so there's no new software to learn.
Missed-call text back
Every missed call gets a friendly text in seconds, so the homeowner keeps talking to you instead of calling the next company.
Instant replies to every lead
Calls, texts, web forms and Facebook messages land in one inbox and get an instant reply with a link to book an estimate.
Estimate follow-up
Every open quote gets polite text and email follow-ups for about 10 days until the homeowner decides.
Online booking and reminders
Homeowners book their own estimate or service call and get automatic reminders, so fewer appointments are missed.
Text-to-pay invoices
Send deposits and invoices by text, get paid faster and see every payment on the customer's record.
Google reviews on autopilot
Every finished job triggers a review request, so your rating and your spot on Google Maps keep climbing.
Your automated workflows
Here is exactly what runs in the background for your home services business, every day, without anyone lifting a finger. Our team builds, tests and launches every workflow for you, then tailors the wording, timing and offers to your business.
- 1
Missed-Call Text Back Every plan
Starts when: A call goes unanswered
Texts the caller back within seconds with your company name and a link to book, so the homeowner keeps talking to you instead of calling the next company.
- 2
Speed-to-Lead Reply Every plan
Starts when: A new lead comes in from your website, Google, Facebook or a form
Sends an instant text and email with your estimate booking link, adds the lead to your pipeline and alerts your office with their details.
- 3
Estimate Confirmation & Reminders Every plan
Starts when: A homeowner books an estimate or service call
Confirms the visit right away and sends reminders before it, so fewer appointments are missed.
- 4
Estimate Follow-Up Every plan
Starts when: A quote is sent
Follows up by text and email for about 10 days until the homeowner decides, and stops as soon as they reply or book.
- 5
Review Request Every plan
Starts when: A job is marked complete
Thanks the customer and asks for a Google review while they're happiest with the work.
- 6
Invoice & Payment Reminders Every plan
Starts when: An invoice or deposit request is sent
Sends a secure text-to-pay link and polite reminders for anything overdue, and logs the payment on the customer's record.
- 7
Seasonal & Storm-Season Campaigns Tier 2+
Starts when: You choose a season or a list of past customers
Offers spring roof checks, fall furnace tune-ups or storm inspections to past customers by text and email.
Workflows marked “Every plan” are included from Tier 1. Workflows marked “Tier 2+” are included from Tier 2 (Growth & Automation) and up. Texting starts once the phone carriers approve your business texting registration.
How it works
Get your FREE audit
We review how your business handles calls, leads, follow-up and reviews today, and recommend the right plan.
We build and launch it for you
Our team sets up your CRM, phone and texting, booking, workflows and reviews. Tiers 1 and 2 go live in 2 days, Tiers 3 and 4 in 3 days.
You get more customers
The system replies, reminds, follows up and asks for reviews on its own, and every conversation lands in one simple inbox.
The plan we recommend
Tier 2: Growth & Automation · $597/month
Tier 1 already texts back missed calls, follows up on every quote, sends invoices you can pay by text and asks for reviews. Tier 2 adds what wins more jobs: seasonal and storm-season campaigns, Google Business Profile call tracking, and landing pages for each service. Choose Tier 3 when you lose calls while crews are on the roof or after hours: Voice AI agents answer and book 24/7, and AI booking bots handle texts and web chat. Tier 4 adds local SEO management, Citation Sync and Photo Boost to push you up the Google map pack.
Also consider: Tier 3: Scale & AI Enterprise ($997/month). Every plan starts with a 14-day FREE trial, and annual plans save you two months.
See Tier 2 and start FREE Compare plansFrequently asked questions
After a storm we get flooded with calls. Can the system keep up?
Yes. Every call, text and web form gets an instant reply, every lead lands in one pipeline, and homeowners can book their own inspection online, so no storm lead slips through while your crews are on roofs. On Tier 3, Voice AI agents answer every overflow call and book it for you.
We get emergency calls at night and on weekends. What happens to those?
On every plan, after-hours callers get an instant text back so they know you're on it, and your on-call person gets an alert with the customer's details. Voice AI agents, included in Tiers 3 and 4, answer and book those calls 24/7 (Tiers 1 and 2 can add an AI voice receptionist for $397 a month).
Does it follow up on estimates automatically?
Yes, on every plan. Each open quote gets polite follow-ups by text and email over about 10 days until the homeowner decides, and you can see which bids are open and which need a call.
Our jobs take weeks to win. How does it help with long sales cycles?
Every bid is tracked in a pipeline from first call to signed contract, with automatic follow-ups so you stay top of mind while the client decides. Tier 2 adds seasonal campaigns, like spring roof checks or fall furnace tune-ups, to past customers.
Can customers pay deposits and invoices from their phone?
Yes. Every plan includes invoices and text-to-pay: send a secure payment link by text or email and the payment is logged on the customer's record, with automatic reminders for anything overdue.
How do we get more Google reviews and show up higher on Google Maps?
Every finished job triggers a review request on every plan. Tier 2 tracks the calls and leads coming from your Google Business Profile and drafts replies to reviews with AI. Tier 4 adds hands-free profile updates, Citation Sync, customer job photos and monthly local SEO with a ranking report.
Which plan do most home services pros choose?
Tier 2 (Growth & Automation) for most single-location shops. Choose Tier 3 if you lose calls while crews are on jobs or after hours, because 24/7 AI booking and Voice AI are included.
How long does setup take?
Onboarding takes 2 days on Tiers 1 and 2, and 3 days on Tiers 3 and 4, from signup to go-live. Our team builds, tests and launches everything for you.
What does it cost?
Plans start at $297 a month, with a FREE audit, $0 today, no contract, cancel anytime. Every plan starts with a 14-day FREE trial, and annual plans save you two months (up to $3,194 a year). See all plans on our pricing page.
What happens when the FREE trial ends?
When your 14-day trial ends, your one-time setup fee (equal to one month of your plan) and your first month are charged together. After that your plan simply renews monthly. There's no contract, so you can cancel anytime, and if you cancel before the trial ends you pay nothing. Annual plans have no setup fee.
Ready to see it for your home services business?
Get a FREE audit of your calls, leads and reviews, or start your 14-day FREE trial today. $0 today, no contract, cancel anytime. Questions? Call 1-800-455-5691.
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